To report inaccurate provider directory information, please click the Report Incorrect button. Then complete the form and click “Send” to report inaccurate information.
Provider information contained in First Health's online directory is updated weekly from information received from our provider network. This excludes interruptions due to system maintenance, upgrades or unplanned outages. Please check with the provider before scheduling your appointment to confirm he or she is participating in First Health's network. We can't guarantee the availability of any particular provider. If you have questions about your health plan benefits, you can call the customer service number on your member ID card. Participating physicians, hospitals and other health care professionals are independent contractors and are neither agents nor employees of First Health. Provider information contained in First Health’s online directory was updated on 03/17/2018.
This information is available for free in other languages. Use the contact link for numbers to call customer service for assistance.
If an appropriate provider cannot be found within the directory, please contact your insurer/carrier to discuss arrangement of care from outside of the network.
An enrollee may submit a complaint if the enrollee believes they reasonably relied upon materially inaccurate, incomplete, or misleading directory information.